Stores talk. Customers shop. Anywhere.
StoreTalk is the Conversational Commerce OS for Indian businesses — one platform that lets your shop carry on a sale across every channel a customer chooses.
WhatsApp today. Web chat, voice, AI shopping agents, and ONDC’s buyer-app network next. No tech headache. No BSP markups.
StoreTalk Bot
online
👋 Hi Priya! Your order #ORD-8821 has been confirmed!
10:02 AM ✓✓
Order Summary
👗 Blue Floral Kurti × 1
👟 White Sneakers × 2
Total: ₹1,849
10:02 AM ✓✓
When will it be delivered?
10:04 AM ✓✓
🚚 Expected delivery by March 24. Track your order:
storetalk.app/track/8821
10:04 AM ✓✓
Meta Cloud API direct — no BSP markup · Plans from ₹999/month · ONDC-ready · India-first
One conversation. Every surface.
Your shop talks to customers wherever they are — and the same conversation, customer record, and checkout follows them across channels.
535M Indian users · primary wedge
Web & Mobile Chat
Storefront chat · own mobile app
ONDC Network
India’s open commerce protocol — Paytm, PhonePe, Meesho & more
AI Agents (MCP)
ChatGPT · Claude · Gemini · agentic shopping
Voice & IVR
Phone-first · missed-call · IVR
Home & Building Kiosks
StoreTalk Home + Society / RWA kiosks
Everything your business needs to talk and sell
From the first automated message to a full live agent handoff — StoreTalk covers the entire customer conversation lifecycle, on every channel you serve.
Message Templates
Create and submit WhatsApp-approved templates for order updates, shipping alerts, and promotions.
Chatbot Flows
Build visual drag-and-drop automation flows. Handle FAQs, track orders, and qualify leads — 24/7.
AI Agents
Deploy named AI agents trained on your knowledge base. Aleena handles products, Priya handles returns — always on, always accurate.
Live Inbox
Real-time inbox for your team to take over from the bot, assign conversations, and resolve tickets.
Integrations
Connect Shopify, WooCommerce, or any platform via webhooks to trigger messages automatically.
Analytics
Track delivery, read rates, flow completion, and agent performance from one dashboard.
Secure & Compliant
Your data is encrypted at rest. We follow Meta's commerce policies and India's DPDP Act 2023.
One platform. Many apps.
StoreTalk is not a single product. The same SDK and conversation layer power two distinct commerce flywheels — storefront and service — with apps you can mix and match per business.
Storefront Commerce
Sell products on WhatsApp + web + ONDC
Service Commerce
Take appointments, run consults, sell time
The apps that ship inside StoreTalk
All built on one SDK. First-party today, third-party tomorrow.
E-commerce
Full storefront in WhatsApp — cart, checkout, pick & pack, delivery
BookingPro
Appointments for clinics, salons, fitness, law firms, co-working
StoreTalk Meet
Video calls and consults inside the customer conversation
Desktop POS
Offline-first Windows billing with cloud bill push-sync
Grocery Databank
Indian FMCG product catalog with barcodes and HSN codes
Scheduler
Reminders, campaigns, scheduled WhatsApp messages
Built for your industry
Ready-to-deploy automation flows for e-commerce, restaurants, clinics, IT companies, and more.
Build automations visually. No code needed.
Drag nodes onto the canvas, connect them with arrows, and deploy a fully automated WhatsApp conversation in minutes. Handle FAQs, qualify leads, track orders — 24/7 without a human.
- ✓Quick reply buttons & list menus
- ✓Condition branches based on customer input
- ✓API Call nodes to fetch live order data
- ✓Human handoff when the bot needs backup
- ✓Multiple keyword triggers per flow
Flows running
24/7
Avg. resolution
< 30s
Bloom Store
Aleena is online
Hi, what's your return policy for electronics?
14:21 ✓✓
Aleena · AI Agent
Hi! 👋 You can return electronics within 30 days in original packaging. Defective items get a free replacement within 7 days. Can I help you start a return?
14:22
My camera stopped working after 2 weeks
14:23 ✓✓
Aleena · AI Agent
That qualifies for a free replacement under warranty! 🎉 Let me connect you with Priya, our returns specialist — she'll sort this out right away.
14:24
Add-on price
₹499/agent
Response time
< 2s
Give your store a 24/7 AI customer service team.
Create named AI agents like Aleena and Priya, each trained on your own knowledge base. They handle customer questions with your actual product, policy, and FAQ data — and know exactly when to loop in a human.
- Named agents with distinct personas — customers talk to Aleena, not a bot
- Trained on your own documents — FAQs, policies, product catalog
- Smart routing — each question goes to the right specialist automatically
- Graceful handoff to your team when AI reaches its limits
- Full conversation memory — remembers what was said earlier in the chat
Requires any paid plan · 100K tokens/agent/month included
Simple, transparent pricing
No hidden charges. No BSP markups. Annual billing saves you 2 months.
Starter
Perfect for small stores getting started with WhatsApp.
- ✓300 utility conversations/month
- ✓100 marketing conversations/month
- ✓1 WhatsApp number
- ✓5 message templates
- ✓Basic inbox (1 agent)
Growth
For growing businesses that need automation and integrations.
- ✓1,500 utility conversations/month
- ✓500 marketing conversations/month
- ✓1 WhatsApp number
- ✓20 message templates
- ✓3 chatbot flows (15 nodes each)
Pro
Unlimited power for serious customer communication.
- ✓5,000 utility conversations/month
- ✓2,000 marketing conversations/month
- ✓2 WhatsApp numbers
- ✓Unlimited templates
- ✓Unlimited chatbot flows
Stores talk. Customers shop. Anywhere.
Set up in minutes. Connect your WhatsApp Business Account, build your first flow, and start selling — with web chat, ONDC, and AI agents waiting in the wings. All in your 14-day free trial.
Start Free Trial