From first hello to repeat customer — in one place
Connect your WhatsApp once, and StoreTalk runs the whole loop: capture, engage, market and measure — no separate tools to stitch together.
Connect official WhatsApp
Bring your own number via Meta Embedded Signup — you own it.
Capture every customer
Chats, leads and contacts land in one CRM, automatically.
Bring them back
Broadcasts, offers and reminders turn one-time buyers into regulars.
See what works
One dashboard measures every chat, campaign and lead.
Every customer and conversation, in one place
No more chats scattered across phones and sticky notes. StoreTalk keeps every customer, conversation and lead in one shared workspace — so nothing slips, and your whole team is on the same page. And every chat works in any language: your team reads English, customers hear their own.
- Shared team inbox with full contact & conversation history
- Lead pipeline — move each enquiry from new to won
- Capture leads & bookings with interactive WhatsApp forms
- AI staff answer, qualify and route — 24/7
Know every customer, not just every chat
Every contact is a full profile — phone, WhatsApp, email and preferred language — with their whole history in one place: conversations, orders, payments and website visits. Tag and segment them, then act: start a chat or drop them into a campaign in a click.
- One rich profile per customer — details + full history
- Conversations, orders, payments & website activity together
- Tag & segment for targeted campaigns
- Import your existing contacts — nothing left behind
Reach the right customers at the right time
Bring customers back without lifting a finger every time. Send Meta-approved broadcasts to the right segment, schedule them for the perfect moment, and see exactly who opened — all from StoreTalk.
- Bulk broadcasts to segments — festivals, restocks, offers
- Message templates with built-in Meta approval — create here, we submit & track it
- Schedule sends and recurring reminders
- Delivery & read tracking on every campaign
Know what's working — at a glance
Stop guessing. One dashboard shows how your conversations, campaigns and team are really performing — so you double down on what sells and fix what doesn't.
- Delivery & read rates across chats and campaigns
- Pipeline movement — leads from new to won
- AI and agent performance, side by side
- Order and payment trends, week on week
Built on official WhatsApp
Your own number
Connect your WhatsApp Business number via Meta Embedded Signup in minutes — no shared numbers.
You own your WABA
Your WhatsApp Business Account stays yours — full ownership, no lock-in.
No BSP markup
Direct Meta pricing on conversations — no middleman margin on every message.