Video calls inside the conversation.
Doctors, lawyers, tutors, consultants — stop juggling Zoom links. Start a call from any WhatsApp conversation; your customer joins from their browser in one tap. India-first, low-latency, browser-native, recordable.
Recording · 12:34
3 participants
📺 Sharing
Lab report.pdf
For businesses that talk face-to-face
Made for the way Indian service businesses talk
Zoom is built for an American boardroom. StoreTalk Meet is built for the doctor in Kochi, the tutor in Lucknow, and the lawyer in Mumbai serving customers on WhatsApp.
One click from any WhatsApp conversation
Mid-conversation, click "Start a call" from your StoreTalk inbox. The customer gets a WhatsApp message with a join link. They tap it, the browser opens, and they're in. No Zoom install. No "what's the meeting ID?" friction. The call lives inside the same customer record as the chat.
- Launch directly from the StoreTalk customer inbox
- Customer receives a join link via WhatsApp instantly
- Browser-based — works on iPhone, Android, desktop
- No accounts, no app downloads for the customer
- Call summary saved to the customer record automatically
Built on Cloudflare Calls — low latency in India
Powered by Cloudflare's global SFU infrastructure with edge locations in Mumbai, Delhi, Chennai, and Bangalore. Sub-100ms latency for Indian-to-Indian calls. Adaptive bitrate keeps the call stable on weak 4G networks where most consumer telehealth calls happen.
- Cloudflare Calls SFU — production-grade media routing
- Edge locations in 4 Indian cities
- Adaptive bitrate for weak network resilience
- WebRTC under the hood — universal browser support
- No bandwidth limits per call (unlike free Zoom 40-min cap)
Multi-participant calls + screen share
Doctor consultation? Bring in a specialist. Property tour? Add the family member who couldn't attend. Tutoring? Share the whiteboard. Up to 8 participants per call, all browser-native, with built-in screen sharing for slides, prescriptions, contracts, or product demos.
- Up to 8 participants per call
- Screen share — slides, documents, drawings, dashboards
- Add or remove participants mid-call
- Mute/unmute, camera toggle, picture-in-picture
- Chat panel for text alongside the video
Recording — for the conversations that matter
Optional cloud recording for consultations that need a record. Doctor-patient sessions for compliance, tutor classes for revision, legal consultations for evidence. Recordings save to the customer record, accessible only to authorised staff. Customer consent prompted before record starts.
- One-click recording with explicit customer consent
- Cloud-stored on Cloudflare R2, encrypted at rest
- Linked to the customer record for easy retrieval
- Retention policies configurable per business
- Auto-transcription — searchable text from any call (roadmap)
Tied to the same customer record as the chat
Every call appears in the customer's timeline alongside their WhatsApp messages, orders, bookings, and payment history. A doctor sees the patient's full history before the call starts. A lawyer reads the case notes. A salesperson sees past quotes. One context, one customer, one conversation.
- Call history shown in customer profile
- Pre-call form data available to the host before joining
- Notes captured during the call save back to the record
- Consent and recording metadata logged for audit
- Tied into AI Agents — they can offer to escalate to a call
Schedule + on-demand modes
Sometimes you need a planned consultation; sometimes a customer needs help right now. StoreTalk Meet supports both: schedule via BookingPro for slot-based consultations with reminders, or fire an on-demand call straight from any active chat.
- Scheduled mode — integrates with BookingPro slots
- On-demand mode — call now from open conversations
- Pre-call waiting room with branded busy music
- Calendar invites for participants (.ics file)
- Reminders 1 hour and 5 minutes before the scheduled call
From WhatsApp to face-to-face in 10 seconds
Connect StoreTalk Meet to your WhatsApp number
Already on StoreTalk? Meet is a one-click install from the apps marketplace. New users — sign up, connect your WABA, then enable Meet.
Click "Start a call" from any conversation
In your StoreTalk inbox, every customer conversation has a "video call" button. Click it. The customer gets a WhatsApp message: "Dr. Sharma is ready for your call → tap to join."
Talk. Optionally record. Save the context.
Customer joins from their browser. You talk. Notes captured during the call save to their record automatically. Recording is optional with consent. Done.
Use it wherever video makes a chat better
Doctor consultations
Booked slot → patient history visible → call → e-prescription on WhatsApp
1-on-1 tutoring
Class link → screen-share whiteboard → recording for revision → homework over chat
Legal consultation
Pre-call intake form → 30/60-min consultation → fee invoice via Razorpay
Virtual property tour
Customer requests → live walkthrough → screen-share floor plan → instant offer
Beauty consult
Stylist consult before salon visit → product recommendations → pre-book service
Sales demos
Lead requests demo → schedule via WhatsApp → screen-share product → close
Frequently asked
Does it work on iPhone?
How many people can join one call?
Is HIPAA / health-data compliant?
Can I record calls?
What's the call quality on weak 4G?
Can the customer share their screen?
How is it different from Zoom or Google Meet?
What does it cost?
Stop sending Zoom links.
Start your 14-day free trial — one click and your next consultation is on the call.